At Lal Bagh Ka Raja Trust, Delhi (“Trust”, “we”, “us”, or “our”), we respect your privacy and are committed to protecting the personal information of our devotees, donors, volunteers, visitors, and other users of our website.

This Privacy Policy explains how we may collect, use, store, protect, and disclose information when you visit or interact with our website:

www.lalbaghkarajadelhi.com

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described below.

1. About Lal Bagh Ka Raja Trust

Lal Bagh Ka Raja Trust, Delhi is a charitable trust established to promote devotion, community participation, social welfare, and seva. The Trust organizes Ganpati Mahotsav and undertakes various charitable and community-oriented activities, including support for gaushala services, food assistance, education and healthcare initiatives, environmental activities, and other social-service programs.

2. Information We May Collect

Depending on how you interact with our website, we may collect the following information:

A. Information You Provide Voluntarily

When you contact us, donate, register as a volunteer, submit an enquiry, or otherwise interact with our website, you may provide information such as:

• Full name
• Email address
• Mobile or telephone number
• Address or location details
• Donation-related information
• Volunteer-related information
• Message or enquiry details
• Any other information that you voluntarily provide to us

Please provide only information that is necessary and accurate for the relevant purpose.

B. Payment Information

If you make a donation or payment through our website, payment-related information may be processed through a third-party payment gateway.

We do not intend to collect or store your complete debit card, credit card, banking password, UPI PIN, CVV, or other sensitive payment credentials on our website.

Such information is generally entered directly into the payment gateway’s secure environment and is subject to the payment gateway provider’s privacy policy and security practices.

We may receive limited transaction information, such as:

• Transaction ID or reference number
• Payment status
• Donation amount
• Date and time of transaction
• Other information required for maintaining donation or transaction records

C. Automatically Collected Information

When you visit our website, certain technical information may be collected automatically by the website, hosting provider, analytics tools, security services, or other technologies.

This may include:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Date and time of access
• Referring website
• General website usage information
• Technical information relating to website performance and security

This information may be used for website administration, security, analytics, troubleshooting, and improving the user experience.

3. How We Use Your Information

We may use the information collected through the website for legitimate purposes, including:

• Processing and acknowledging donations
• Responding to enquiries and requests
• Managing volunteer registrations
• Communicating with devotees, donors, volunteers, and supporters
• Organizing and administering events and activities
• Providing information about Trust initiatives and programs
• Maintaining donation and transaction records
• Improving our website, services, and user experience
• Monitoring and maintaining website security
• Preventing fraud, misuse, or unauthorized activity
• Complying with applicable laws, regulations, legal orders, or governmental requirements
• Protecting the rights, property, and safety of the Trust, its users, and others

We will use personal information only for purposes that are reasonably connected with our activities and the purpose for which the information was provided.

4. Donations and Online Payments

Our website may provide facilities for making donations to support the charitable activities of the Trust. The website currently highlights donation initiatives relating to activities such as gaushala care, food assistance, and Ganpati Mahotsav.

Online payments may be processed through third-party payment gateway providers.

When you make a payment:

• Your payment credentials may be collected and processed directly by the payment gateway.
• We do not ask you to provide your banking password, UPI PIN, CVV, or similar confidential credentials to us.
• We may receive transaction confirmation and limited payment information necessary for accounting, record keeping, acknowledgement, and reconciliation.
• Payment transactions are also subject to the terms and privacy policy of the relevant payment service provider.

Please note that donations, once successfully completed, may be subject to the Trust’s applicable donation and refund terms.

5. Cookies and Similar Technologies

Our website may use cookies or similar technologies to improve functionality, security, performance, and user experience.

Cookies may help us:

• Remember certain preferences
• Understand how visitors use the website
• Improve website performance
• Maintain website security
• Analyze website traffic and usage

Some cookies may be placed by third-party services used on the website.

You can generally control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or availability of some website features.

6. Third-Party Services

Our website may use or link to third-party services, including payment gateways, video platforms, analytics services, social-media platforms, hosting providers, security services, or other service providers.

For example, the website currently includes embedded YouTube content.

These third parties may collect information according to their own privacy policies and terms of service.

We do not control the privacy practices of third-party websites or services. We encourage you to review the privacy policies of such third parties before providing them with personal information.

7. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information for monetary consideration.

We may share information where reasonably necessary with:

• Payment gateway and payment processing providers
• Website hosting and technical service providers
• IT, security, maintenance, or website service providers
• Professional advisers, where necessary
• Government authorities or regulatory bodies where legally required
• Courts, law-enforcement agencies, or other authorized authorities
• Service providers acting on our behalf and subject to appropriate confidentiality obligations

Information may also be disclosed where necessary to prevent fraud, protect the security of our website, protect individuals from harm, enforce our terms and policies, or protect the legal rights and interests of the Trust.

8. Third-Party Links

Our website may contain links to external websites, social-media pages, payment services, video platforms, or other third-party resources.

We are not responsible for the content, security, privacy practices, or policies of websites that we do not operate.

Once you leave our website, we recommend reviewing the privacy policy and terms of the external website before submitting any personal information.

9. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.

However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure.

Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security of information transmitted to or through our website.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Maintaining donation and transaction records
• Responding to enquiries
• Managing volunteer or event-related information
• Fulfilling legal, accounting, regulatory, or reporting obligations
• Resolving disputes
• Preventing fraud or misuse
• Enforcing our agreements and policies

The specific retention period may vary depending on the nature and purpose of the information.

11. Children’s Privacy

Our website is intended for general audiences.

We do not knowingly seek to collect unnecessary personal information from children. If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and, where appropriate, delete the information.

12. Your Rights and Choices

Depending on applicable law, you may have rights regarding your personal information, which may include:

• Requesting information about the personal data we hold about you
• Requesting correction of inaccurate information
• Requesting deletion of information where legally permissible
• Withdrawing consent where processing is based on consent
• Requesting restrictions on certain processing activities
• Raising a concern or complaint regarding the handling of your information

To exercise an applicable right or raise a privacy concern, please contact us using the details provided below.

Certain information may need to be retained where required by law or for legitimate purposes such as accounting, legal compliance, fraud prevention, or dispute resolution.

13. Communications

If you provide your contact information to us, we may use it to respond to your enquiry, process or acknowledge your donation, manage your volunteer participation, provide event-related information, or communicate information relating to the activities of the Trust.

You may request that we stop sending non-essential communications by contacting us.

14. Legal and Regulatory Disclosure

We may collect, use, preserve, or disclose personal information when reasonably necessary to:

• Comply with applicable laws and regulations
• Respond to a legal notice, court order, or lawful governmental request
• Establish, exercise, or defend legal rights
• Investigate suspected fraud or unlawful activity
• Protect the safety, rights, or property of the Trust or others
• Enforce our website terms and policies

15. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our website, services, technology, legal requirements, or privacy practices.

Any updated version will be published on this page with a revised “Last Updated” date.

We encourage visitors to review this page periodically to remain informed about how their information is handled.

16. Disclaimer Regarding External Services

Although we take reasonable measures to protect your information, we are not responsible for the privacy, security, or data-handling practices of third-party services that operate independently from the Trust.

This includes payment gateways, social-media platforms, video platforms, external websites, analytics providers, and other third-party services.

Your use of such services is subject to their respective terms and privacy policies.

17. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact:

Lal Bagh Ka Raja Trust, Delhi

Email: Info@lbkrt.in

For privacy-related queries, please mention “Privacy Policy” in the subject line of your email.

18. Consent

By using this website, submitting information through our website, registering as a volunteer, contacting us, or making a donation through the available online facilities, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of information as described herein, subject to applicable law.